Please sign-up for a MyChart account, prior to your first visit.
Scheduling your appointment
Our scheduling team will contact you by phone to schedule an appointment.
Missed Appointments & Late Cancellations
CHEO is committed to providing timely care for children, youth, and families. If this is your first appointment in a clinic or department and you miss two appointments without giving at least 48 hours’ notice, your referral will be returned to the care provider who submitted it. They can then follow up with you to confirm whether you still need or wish to proceed with the referral.
We understand life happens and unforeseen events come up. Please notify us as early as possible by calling 613-737-7600 x2222 — ideally at least 48 hours in advance — if you need to cancel or reschedule. This helps us offer the appointment to another family and keep wait times as short as possible. A cancellation 48 hours or more in advance will not count as a missed appointment.
What to bring to your appointment
- If your child is on medications and/or inhaler devices (such as an Aerochamber) or other technologies (such as a BiPAP or CPAP machine, a suction machine or oxygen saturation monitor) please bring all of these with you.
- If your child has had X-rays or a CT scan of the chest done in a non-hospital X-ray lab in Ontario, anywhere in Quebec, or elsewhere, please arrange to get a CD with the images (or online access to the images) to bring to the appointment. A written description of the X-ray's findings is not enough. If your child has seen specialists outside CHEO, please bring a copy of these reports with you. If your child has been hospitalized or visited emergency departments in Quebec or elsewhere outside Ontario, please bring copies of all discharge summaries or reports with you, if possible.
Arriving to your appointment
Please plan to arrive 10-15 minutes prior to your scheduled appointment time in case there are delays with parking or finding the clinic and to complete any required paperwork that may be required in advance of your visit.
We are located in Clinic C-9 on the main floor of CHEO’s main campus (401 Smyth Road).
CHEO now has inhaler recycling bins available in front of our KidCare Pharmacy entrance, as well as in our Respirology Clinic and Emergency Department. Help us reduce medical waste and its environmental impact by dropping off your used inhalers for recycling.