Dermatology Clinic

Please plan to arrive 10-15 minutes prior to your scheduled appointment time to ensure you are checked-in prior to your appointment time.

CHEO is a teaching hospital, and your child might be seen by a medical student or resident in addition to a pediatric dermatologist. If you have concerns about this, let us know at check-in.

You might also be approached by a research assistant during your visit to invite you to participate in a research study. Our research helps improve patient health outcomes.

• Skin rashes
• Skin lesions not yet diagnosed
• Hemangiomas and vascular anomalies
• Nevi / moles
• Atopic dermatitis/eczema
• Pigmentation disorders
• Hair / nail abnormalities
• Complicated acne
• Genodermatoses
• Autoimmune disorders
• Urticaria and related syndromes
• Skin infections
• Tumors / nodules
• Inflammatory skin conditions that require systemic therapy (psoriasis, hidradenitis, supprativa)

We work with other clinics at CHEO, as many dermatologic problems are related to therapies and prescribed medications, such as chemotherapy.

We also regularly perform biopsies in our clinic, and these are done by the dermatologist.

All patients must be referred.

Wait times vary based on urgency and demand. Once we have an appointment spot to offer, our Scheduling Team will reach you by phone to schedule an appointment.

If something changes and you need to reschedule your appointment, please let us know at least 48-72 hours in advance by calling 613-737-7600 x 2222.

No-shows or frequent cancellations may result in discharge from the service.

Please plan and request medication refills five or more business days before your medication runs out.

Your pharmacy can fax us a medical refill request to 613-738-4298.

CHEO's Dermatology clinic is offering telephone appointments in some cases. Sometimes when we call families, it shows up as a private number. If you receive a call from a private number, especially at a time when you have a scheduled

CHEO appointment, consider answering as it may be your care team calling. To prepare for your virtual appointment, you must upload a recent photo of your child’s condition to MyChart. This is important information for your Pediatric Dermatologist to review.

To upload a photo, use the two-way messaging feature in MyChart. Instructions on how to do this can be found below.

Please do not send a photo unless your child has a virtual encounter scheduled.

For patients who are being followed by the Dermatology Clinic: For patients who have seen a CHEO Dermatologist, call your Nurse Case Manager or send a direct message to them through MyChart. This is not for urgent calls. Our nurses are here to give support, education and will work to coordinate your child’s care. It may take 3-5 days for us to get back to you (and sometimes longer during holidays). We will return the most serious calls first. Please avoid leaving multiple messages for the same issue.

For patients who are waiting for their first visit with the Dermatology Clinic: Please do not call the nurses line if you have not yet been seen by a CHEO Dermatologist. Please call your family doctor, pediatrician or visit your nearest walk-in clinic.