Aakuluk clinic | Pentest Site

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Children, youth and families Healthcare providers

About the clinic

CHEO's Aakuluk Children’s clinic provides care to children from Nunavut and Inuit children outside of Nunavut. Our program provides a full range of services for children who fulfill the referral criteria (see below) ages 0-17. We are located in Clinic 1 on the main floor of CHEO's main campus.

Information for children, youth and families

Preparing for your appointment

Missed Appointments & Late Cancellations
CHEO is committed to providing timely care for children, youth, and families. If this is your first appointment in a clinic or department and you miss two appointments without giving at least 48 hours’ notice, your referral will be returned to the care provider who submitted it. They can then follow up with you to confirm whether you still need or wish to proceed with the referral.

We understand life happens and unforeseen events come up. Please notify us as early as possible by calling 613-737-7600 x2222 — ideally at least 48 hours in advance — if you need to cancel or reschedule. This helps us offer the appointment to another family and keep wait times as short as possible. A cancellation 48 hours or more in advance will not count as a missed appointment.

Sign up for MyChart to access your CHEO health record anywhere, any time.
MyChart is a secure, online patient portal that connects you to parts of your CHEO electronic health record and allows you to send two-way secure communication to your care team, complete any questionnaires your care team sends and much more.
To learn more about MyChart and sign up, visit our MyChart page and fill out the MyChart Access Request Form.

Looking for more resources or supports for Indigenous children and youth?

Visit our Indigenous peoples resource and support page to find helpful websites, local contacts, videos and more.

Information for healthcare providers

Make a referral

Our clinic is now accepting e-referrals with Ocean!
If you’re already on Ocean, look us up via your account by searching "CHEO".
If you don’t yet have an Ocean account, no problem - signing up is free.
Make a referral in Ocean

You can also mail or fax a referral to:

Aakuluk Clinic
CHEO
401 Smyth Road, Ottawa, ON K1H 8L1
Location: CHEO Clinic C1-B

Scheduling clerk: 613-737-7600 x2352
Nurse Case Manager: 613-737-7600 x3980
Fax: 613-738-4292

Our phone numbers and fax number are not emergency lines. For emergencies, contact your family physician, Telehealth Ontario or 911.

Referral criteria and eligibility

At this time, we accept consulting pediatric referrals for:

Children from Nunavut remaining in Ottawa for a prolonged period of time (e.g. one month or longer) due to a need for ongoing medical care and/or follow-up at CHEO.
Children with medical complexity (multi-system problems and/or multi-subspecialty services involvement) and or social complexity.
Children with medical complexity and or social complexity who are in foster care in Ontario (within the CHEO catchment area).
Inuit children living outside of Nunavut needing consulting pediatric consultation (priority for children with medical complexity).

Physician referral is required.